We all as consumers have gone through different phases of Retail in the last 4 decades. It would be only imperative for us to understand what really has been the trigger to this, what really were the game changers in those eras and how will these truly evolve over the next decade. For the sake of convenience, let's look at these from the lens of what has been instrumental in bringing the change that the markets adopted… The 3 major drivers for the changes that happened in the 3 eras defined as 'waves' for a particular period is as below: Wave 1: 1986–1995 — Infrastructure Wave 2: 1996–2005 — Changing Consumer Preferences Wave 3: 2006–2015 — Digital and Technology Wave 1 was the era where Infrastructure played a major role in how the trade and retail truly operated in the marketplace. Wave 1: 1986–1995 — Infrastructure This wave in its initial phase was completely revolving with the producer ruling the market and deciding what the consumer should ideally consume. Consumer de...