Does this question trigger some thoughts into your mind? Whether this question takes you into a tailspin or you are relating to it would completely depend upon your digital journey. When we already have high penetration levels of computer, where’s the question of mobile becoming one? Has Mobile really evolved with time? What about consumers — have their mindset changed over this period or are they still the same? What are the purposes that mobile is able to fulfill now as against earlier? Is the personal computer market growing more than the mobile market or is it vice versa? Are we in the era of Multi-screens? Mobile Background in India The real journey of mobile started in India in the late ’90s and closer to 2k revolution. This was the era when the Ambani patriarch had given the vision of having the mobile in the hands of every consumer. The credit of the mobile revolution truly goes to this Group. There were enough and more challenges that they faced in the journey however they str...
We all as consumers have gone through different phases of Retail in the last 4 decades. It would be only imperative for us to understand what really has been the trigger to this, what really were the game changers in those eras and how will these truly evolve over the next decade. For the sake of convenience, let's look at these from the lens of what has been instrumental in bringing the change that the markets adopted… The 3 major drivers for the changes that happened in the 3 eras defined as 'waves' for a particular period is as below: Wave 1: 1986–1995 — Infrastructure Wave 2: 1996–2005 — Changing Consumer Preferences Wave 3: 2006–2015 — Digital and Technology Wave 1 was the era where Infrastructure played a major role in how the trade and retail truly operated in the marketplace. Wave 1: 1986–1995 — Infrastructure This wave in its initial phase was completely revolving with the producer ruling the market and deciding what the consumer should ideally consume. Consumer de...